LASU Launches AI-Powered Support Service to Simplify LACACA Admission Clearance Process

Lagos State University (LASU) has introduced an AI-powered Support Service for the LASU Central Admission Clearance Application (LACACA) process, in a move aimed at making admission clearance more accessible, responsive and efficient for applicants.

The new service provides applicants with step-by-step assistance on routine LACACA-related enquiries, helping them understand the requirements and navigate the various stages of the admission clearance process with greater confidence.

How the LACACA AI Support Service Works

The LACACA AI Support Service is available through the dedicated support number:

0707 810 5804

Applicants can interact with the AI-powered service exclusively through text messages and screenshots. The service does not accept audio calls, voice recordings or video calls.

The AI assistant is configured to provide information on key aspects of the LACACA process, including:

• Admission clearance procedures and requirements • Required documentation • Payment-related enquiries • Clearance status • Matriculation number-related processes • Frequently asked questions

Applicants can also obtain step-by-step guidance on the clearance process, including the dos and don’ts, to help them avoid mistakes, misinformation and unauthorised practices.

AI Service Designed to Escalate Matters Requiring Human Intervention

LASU stated that the AI support service is intended to complement, rather than replace, official human support.

The system is designed to distinguish between routine enquiries that can be addressed automatically and matters that require record verification or an official decision.

Where human intervention is necessary, applicants will be directed to the appropriate LACACA support personnel through official channels.

The service operates strictly within approved LACACA procedures and guidelines. Where sufficient information is unavailable, the AI assistant will not speculate but will instead direct applicants to the appropriate official support channels.

LASU Advances Digital Innovation in University Administration

The introduction of the LACACA AI Support Service reflects LASU’s efforts to apply Artificial Intelligence responsibly to improve service delivery, enhance the applicant and student experience, and make university administrative processes more efficient.

By deploying AI to handle routine enquiries, the university said applicants can access relevant information and timely guidance, while matters requiring official verification remain subject to human oversight.

Applicants are advised to use the dedicated LACACA AI Support Number strictly for LACACA-related enquiries and to rely only on official LASU and LACACA communication channels for information concerning the admission clearance process.

LACACA AI SUPPORT NUMBER: 0707 810 5804

LASU — Driving Digital Innovation in Higher Education.