Federal Ministry of Education Marks 2024 Customer Service Week with Awards for Excellence
Dr. Yusuf Saeed, Director of the Reforms Coordination and Service Improvement Department, called on staff to embrace enduring wisdom in their roles, extending beyond the basic requirements.
Binye-lum 
The Federal Ministry of Education recently observed the 2024 Customer Service Week with the theme "Above and Beyond: Celebrating Service Excellence in Education." The event aimed to highlight the importance of exceptional service within the education sector.
Dr. Nazir Sani-Gwarzo, the Permanent Secretary of the Ministry, addressed the gathering, underscoring the theme’s focus on creating a positive educational environment that impacts students, teachers, and the broader educational ecosystem. He urged civil servants to serve with key virtues including empathy, innovation, accountability, integrity, and collaboration.
Dr. Yusuf Saeed, Director of the Reforms Coordination and Service Improvement Department, called on staff to embrace enduring wisdom in their roles, extending beyond the basic requirements.
The event also recognized individuals and units for outstanding service, with the following awards presented:
- **Most Improved Parastatal Servicom Unit:** National Institute for Educational Planning and Administration
- **Most Friendly Officer of the Year:** Dr. Attahiru Lauretta, Education Support Service Department
- **Best Servicom Desk Officer:** Mr. Dikut Kishak, Education Support Service Department
- **Best Staff in the Reforms Coordination and Service Improvement Department:** Mr. Anthony Ogwo
The Ministry’s efforts to acknowledge these outstanding achievements reflect its commitment to service excellence in Nigeria’s education system.
