NOUN VC Assures Students of Swift Resolution to Technical Glitches and Exam Concerns
The Vice-Chancellor of the National Open University of Nigeria (NOUN), Professor Olufemi Peters, has assured students that the university is working to resolve issues related to exams, course materials, and technical glitches on its portal.
Chris Oyeoku Okafor 
The Vice-Chancellor of the National Open University of Nigeria (NOUN), Professor Olufemi Peters, has assured students that the institution is actively addressing issues related to exams, course materials, and technical glitches affecting the university's portal. This was disclosed during a virtual town hall meeting held on September 21, 2024.
The meeting, aimed at addressing student concerns, focused on improving the university's examination systems, the distribution of course materials, and processing refunds. Peters emphasized NOUN's commitment to providing a smoother academic experience for students, promising immediate solutions to the highlighted issues.
One of the key concerns raised by students was the challenges surrounding Computer-Based Tests (CBT). Many students reportedly struggled with unfamiliar exam procedures. Professor Peters urged students to carefully follow exam instructions, while also acknowledging ongoing efforts to improve the CBT system.
Addressing the use of outdated course materials, Peters revealed that the university operates on a three-year review cycle for its question bank, but assured students that adjustments would be made to rectify the situation.
He also mentioned attempts to compromise the university's Tutor-Marked Assignments (TMA) platform, including the use of automated systems and third-party involvement in assignments. In response, the university cancelled the TMA scores of affected students but allowed their final exams to be graded out of 100 instead of the usual 70 or 60 marks.
Regarding the distribution of course materials, Peters explained that logistics would be streamlined, with plans to explore personalized delivery options while maintaining cost efficiency. He also highlighted the university's ongoing efforts to improve communication via official NOUN emails and enhance the functionality of the student portal.
In conclusion, the VC expressed gratitude for the active engagement of students and reassured them that their concerns were being taken seriously. He emphasized NOUN's commitment to expanding its services and infrastructure, with support from agencies like TETFund, to continue improving the quality of education at the university.
