National Open University of Nigeria Introduces Suggestion/Complaint Boxes at Study Centres

National Open University of Nigeria Introduces Suggestion/Complaint Boxes at Study Centres

National Open University of Nigeria Introduces Suggestion/Complaint Boxes at Study Centres

The National Open University of Nigeria (NOUN) has directed its Study Centre Directors to install suggestion/complaint boxes at all study centres nationwide.

 

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This initiative, in line with the directives from SERVICOM Presidency, aims to enhance service delivery, encourage innovation, and provide problem-solving solutions. The boxes will be placed in convenient and visible locations, allowing students and staff to provide feedback on service delivery, operations, and the overall environment.

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The introduction of these boxes demonstrates NOUN's commitment to improving its services and fostering a culture of openness and transparency. By encouraging feedback, the university aims to identify areas for improvement and implement changes that benefit its students and staff.